Ambassadorship FAQs

Chief Ambassadors help us achieve our mission by helping us educate people about our products. We help our ambassadors achieve their goals by helping them grow their profiles, providing discounts and more.

In order to become a Chief Ambassador, you must first embrace the #ChiefLife. Second, be active on social media and be over the age of 18. Third, be in Australia.

Ambassadors represent Chief and our core values.

- Do what's right for you, for others and for the planet.

- Be a good human, and help those who need it. Be supportive and lead by example.

- Respect, professionalism, accountability and responsibility are a must in our team.

- Both Chief and our ambassadors have the right to terminate the ambassadorship at any time.

Ambassador Payments

Every month you will receive payment based on the prior’s month earned commission via PayPal. (You will need to create an account PayPal account and provide us with your PayPal email address.)

You will get 10% off each completed sale from people who have used your code.

Ambassador Main Discount Code FAQ

Your unique discount code provides 10% off customers' purchases. Returned or cancelled orders will not count as a successful checkout. They must be completed.

Your unique discount code is applicable to customers every time they complete a purchase.

Your Ambassador code cannot be combined with any other discount code at checkout.

Ambassador Discount FAQ

Unfortunately, this is not possible through the platform. So please be very careful when choosing your code.

There are a few reasons why your main discount code is not working:

- The customer is inputting the code incorrectly.

- The customer already has another code applied (which may be an automatic discount code)

- The customer is trying to subscribe which is already discounted (codes won’t work with subscriptions)

- The customer has ineligible products in their checkout cart (discounted products, special packs, offers, etc.)

Main referral link FAQ

You can also share your main referral link. (You can find it on your dashboard) When customers click on your link and shop on our site, your 10% off discount code will automatically apply to your cart once they checkout.

Ambassador Dashboard

Your Ambassador Dashboard will be your go-to for everything you need. It is integrated through a platform called Refersion. Here, you can keep track of your sales and commission, update the shipping or payment info, or find your Discount Code if you ever forget it.

Once you log in, Ambassadors can access the following:

- Your main referral link

- Discount code (Ambassador code)

- Reports (Check your performance)

- Marketing Resources (Logos, lifestyle photos, etc.)

- Payments

- Sales

- Account Settings

Your login is the email you used to apply to the program with and the password you entered on your application as well. If you can't remember your password, click on the "Forgot Password" link.

Ambassador Content

One of the most important things we need from you is content. For this purpose, we have created a few different options for you:

1) You can upload to this Google Drive Folder.

2) You can send us an email with your images/video to: marketing@wearechief.com

3) Shoot us a message on our socials and someone from our team will get back to you.

We love helping to promote our ambassadors so don’t be shy and shoot us your content!

Important to note: when uploading this content, you give universal usage rights for Chief to use, edit, and publish your content in any format, on any platform.

We can’t guarantee your content will always be featured. However, we recommend you visit our brand guidelines so you can have a better idea of the content we endorse.

Ambassador Communication

We will be sending out monthly reporting emails to keep you updated. Additionally, our team will communicate with you via chat through your Ambassador Dashboard to keep you updated on new product launches, special events, potential collaborations and much more.

So keep an eye on it as it will be the main platform we will use to communicate with you.

Feel free to contact us through Instagram or at marketing@wearechief.com if you have any concerns.

Discontinuing the Ambassadorship

You can put an end to your ambassadorship at any time. We totally understand if you are not feeling it. Just send us an email at marketing@wearechief.com to let us know and we immediately will cancel it. No questions asked. It is non-exclusive, you can still represent other brands, as long as they are aligned with us. 

It is crucial that you help us get the Chief Life message out there. We encourage you to be active on social media and let your audience know what we are all about. From your daily morning run to your weekend activities, we support your ambassadorship and we love to see you carrying the Chief flag.

We retain the right to discontinue an ambassadorship at any time. Some reasons may include: 

-       We notice there our values are being misrepresented.

-       No engagement from your end, in terms of content and/or participation on socials.

-       Misuse of our brand, merch and products. 

-       Disrespectful, unprofessional behaviour.